Sales & Refunds
Our refund and billing policies for Syllaboy subscriptions and purchases.
Billing
Subscriptions are billed in advance on a recurring basis according to the plan selected at checkout. All charges are processed securely through our payment provider. Prices may be updated from time to time, and any changes will be communicated before your next billing cycle.
Refund Policy
If you are not satisfied with a paid subscription, you may request a refund within 14 days of your initial purchase or within 7 days of a recurring charge. Refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.
Cancellation
You can cancel your subscription at any time from your account settings or payment provider dashboard. Cancellation stops future charges; your current access continues until the end of the paid period.
Exceptions
Refunds may not be granted for unused portions of a subscription period, violations of our Terms of Use, or purchases made through third-party platforms subject to those platforms' policies. We reserve the right to deny refund requests that appear abusive or fraudulent.
Contact Us
For billing questions or refund requests, contact us through the support channel provided in the app or on the website. Include the email address associated with your account and, if available, your transaction or invoice number.